Amazon Case Study Example | Topics and Well Written Essays - 1250 words

amazon - Case Study ExampleSome aspects of viragos operations ar characteristic of a manufacturing organization while some argon characteristic of those of a help organization. The manufacturing aspects are manifest in the comp anys subroutine library of software. Although Amazon provides this software for free to merchants and independent programmers, it charges a fee when these users use the software to sell their products and services through Amazon. Amazons operations that are characteristic of a service organization include the online platform it provides to its customers, which enables them to purchase goods through a simple mouse click.The marketing of Kindle and Kindle-related products also has aspects of some(prenominal) manufacturing and service provision. Kindle is a software-hardware platform that enables users to access electronic print material. The manufacturing component is manifest in the Kindle electronic eddy which Amazon manufactures and sells to customers. The service component is manifest in the access to electronic print material that Kindle provides to users at a fee. Therefore, when marketing Kindle, Amazon has to market both the alone(p) features the device provides and the unique services that customers can obtain through it (Griffin, 627). Q2 Amazons operations almost entirely depend on technology in one way or another. In most cases, the technology involved is computer technology. Firstly, Amazons service operations are anchored on the internet. Amazons business platform is located on the internet and, therefore, the company has to invest in computers and accessories that facilitate internet access and software development. Similarly, Amazons customers have to get on the internet in order to access the companys platform. To do this, they require the use of computers, iphones, tablets, cell phones or any other device that provides internet access. Furthermore, operations that facilitate service provision at Amazons facilities are highly automated. Workers use computer programs to proctor and manage customers orders. Finally, a system of automated bins and chutes is responsible for sorting goods and moving them to and fro the shelves (Griffin, 626). Amazons manufacturing operations are also highly dependent on computer technology. The manufacturing operations include the development of software programs for Amazons library of software service and the production of the companys Kindle device which is a software-hardware platform that provides instant access to electronic books, newspapers, magazines, journals and other electronic print material. The development of software is a manufacturing activity that involves the development of software programs from cultivated cabbage using computers as well as software developing tools and programs. This software is availed to merchants and independent programmers who may use it to sell their products through Amazon at a fee. In addition, Amazon develops Kindles so ftware using computers and software developing tools. Finally, Amazon manufactures the Kindle electronic device whose hardware component is found on computer technology (Griffin, 626). Since Amazon does not have facilities or resources for manufacturing electronic devices, it usually contracts other companies with that ability to manufacture the device on its behalf. Q3 Amazon has